644jl Privacy Policy
Protecting your personal information is our highest priority. This policy explains how we collect, use, and store your data.
1. Introduction
644jl ("we", "our", or "platform") is a safe and reliable online gaming service provider in Bangladesh. We take the privacy of our users ("you" or "member") very seriously.
This privacy policy ("policy") explains how 644jl collects, stores, processes, and discloses your personal information when you use our website https://644jl.cam and related services ("services").
By using our services, you are considered to have consented to the information practices described in this policy. If you disagree with any terms of this policy, please refrain from using our services.
Our services are intended for adults aged 21 and above only. At the time of registration, you confirm that you are 21 years of age or older.
2. What Information We Collect
644jl may collect the following types of information from you:
2.1 Registration and Identity Information
When you create an account at 644jl, we collect:
- Full name (as stated on your national identity card)
- Date of birth (for age verification)
- Email address
- Mobile number
- Username and password
- Residential address (where applicable)
2.2 Financial and Payment Information
To process deposits and withdrawals, we collect:
- bKash, Nagad, or Rocket account number
- Bank account details (for bank transfers)
- Transaction history and amounts
- Documents required for source-of-funds verification
2.3 Identity Verification Documents
To maintain our security standards and prevent fraud, we may request the following documents:
- National Identity Card (NID) or passport copy
- Driving license
- Recent utility bill or bank statement (for address verification)
2.4 Technical and Automated Information
When you browse our website, the following information is collected automatically:
- IP address and device identity
- Browser type and version
- Operating system
- Referral URL and page visit history
- Session duration and click patterns
- Geographic location (approximate, IP-based)
2.5 Gaming Activity Information
We store information related to your gaming activity, including play history, bet amounts, win and loss records, and session duration. This information is used for responsible gaming monitoring and service improvement.
3. How We Use Your Information
644jl uses the information collected from you for the following purposes:
3.1 Account Management and Identity Verification
- To complete account creation and authentication processes
- To verify age and identity (KYC process)
- To ensure account security
- To detect and prevent multiple accounts or fraud
3.2 Financial Transaction Processing
- To complete deposit and withdrawal processes
- To verify transaction security
- To comply with anti-money laundering (AML) guidelines
- To provide bonuses and promotional offers
3.3 Customer Service and Communication
- To respond to your inquiries and complaints
- To inform you about platform changes and updates
- To send important security-related notifications
3.4 Service Improvement and Personalization
- To make your experience richer and more personalized
- To provide recommendations based on game preferences
- To analyze for technical improvements to the platform
3.5 Responsible Gaming Monitoring
644jl is committed to ensuring responsible gaming. For this purpose, we monitor your gaming behavior and take appropriate action if risky patterns are identified. For more details, visit our Responsible Gaming page.
4. Information Storage and Security
4.1 Data Retention Period
We retain your personal information for as long as your account is active and for the period required to meet legal obligations. Financial and transaction-related information is retained for a specified period as required by law.
Even after account closure, relevant information may be retained for fraud investigations, dispute resolution, or legal obligations.
4.2 Technical Security Measures
644jl uses industry-standard technology to keep your information secure:
- SSL (Secure Sockets Layer) encryption — all data transmissions are encrypted
- Database encryption — sensitive information is stored in encrypted form
- Two-Factor Authentication facility
- Regular security audits and vulnerability testing
- Firewall and intrusion detection systems
- Strict data access policies for staff
4.3 Limitations of Data Security
Although we make every effort to protect your information, it is not possible to guarantee the complete security of data transmission over the internet. It is your responsibility to keep your account password confidential and to notify us immediately of any suspicious activity.
5. Sharing Information with Third Parties
644jl does not sell, rent, or share your personal information with third parties for commercial purposes. However, information may be shared in the following limited circumstances:
5.1 Payment Processors
Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and bank transfer service providers. These organizations are governed by their own privacy policies.
5.2 Technology Service Providers
Game software, cybersecurity, and technical service providers have limited access only to the information necessary for them to perform their work. They operate under a confidentiality agreement with 644jl.
5.3 Legal Obligations
We may be required to disclose relevant information in the case of a court order, a lawful request from a law enforcement agency, or any other legal requirement. In such cases, we provide only the minimum information legally required.
5.4 Business Changes
In the event of a merger, acquisition, or asset sale, your information may be transferred. We will notify you in advance of any such change, and the terms of this policy will continue to apply.
6. Cookies and Tracking Technologies
6.1 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. 644jl uses cookies for the following reasons:
- To keep your login session active
- To remember your preferences and settings
- To monitor platform functionality and performance
- To detect security threats
- To personalize your experience
6.2 Types of Cookies
We use three types of cookies: (a) Essential cookies — essential for core website functionality, such as login and security cookies; (b) Functional cookies — to remember your preferences; (c) Analytics cookies — to understand usage patterns for service improvement.
6.3 Cookie Controls
It is possible to disable cookies through your browser settings. However, please note that disabling certain essential cookies may disrupt core website functionality and you may not be able to log in properly.
7. Your Rights Regarding Your Information
As a member of 644jl, you have the following rights over your personal information:
7.1 Right to Access Information
You have the right to receive a copy of the information we hold about you. We will respond to such requests within 30 days.
7.2 Right to Correct Information
If the information we hold about you is incomplete or incorrect, you may request a correction. This can be done directly from account settings or through our support team.
7.3 Right to Delete Information
In certain circumstances, you may request the deletion of your personal information. However, it may not be possible to delete all information where legal obligations or ongoing disputes exist.
7.4 Right to Object to Processing
You have the right to object to the use of your information for marketing communications or optional analytics. You can opt out of direct marketing at any time.
7.5 How to Exercise Your Rights
To exercise any of the above rights, please contact our support team via live chat or by email at [email protected]. We will act on your request only after verifying your identity.
8. Privacy Protection for Minors
644jl services are strictly for adults aged 21 and above. We do not knowingly collect personal information from any minor.
If we become aware that we have unintentionally collected information from a minor, we will immediately delete that information and close the associated account.
If you believe that a minor has created an account on our platform, please notify our support team immediately.
9. Changes to the Privacy Policy
644jl reserves the right to amend this privacy policy at any time. If any significant changes are made to the policy, we will:
- Display a clear notice on the website
- Notify registered email addresses about the changes
- Update the "Last Updated" date at the top of the page
Continued use of our services after any changes will be considered as your acceptance of the updated policy. We recommend that you visit this page regularly.
Previous versions of the policy are retained and will be provided upon request.
10. Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us. Our support team is available 24 hours a day, 7 days a week to assist you.
Live Chat Support
Get instant help through 24/7 live chat. Log in to our website to start a chat.
Email
[email protected]
For privacy-related requests, please have your account information ready for identity verification. We typically respond within 3 business days.
Related pages: Terms & Conditions Responsible Gaming About Us FAQ